RTS

Maharashtra Right to Public Services Act, 2015

Your Service is our Duty

The Maharashtra Right to Public Services Act, 2015, enacted on 28th April 2015, aims to ensure that citizens receive notified public services from Government Departments in a transparent, prompt, and time-bound manner. Under this Act, the Public Works Department (PWD) is committed to delivering its services efficiently, with accountability at every stage.
Citizens can get complete information regarding which services are available under this Act by accessing either the mobile app RTS Maharashtra or ‘Aaple Sarkar’ Web Portal. Citizens can even apply online for availing these services. In case of a delay in providing the services or denial of the services without adequate justification, citizens can file first Appeal and second Appeal with senior officers within the department and third and final Appeal can be filed before this commission.

The Public Works Department has notified the following services under the Maharashtra Right to Public Services Act, 2015, to ensure timely and accountable delivery to citizens.