RTS
Maharashtra Right to Public Services Act, 2015
Your Service is our Duty
The Maharashtra Right to Public Services Act, 2015, enacted on 28th April 2015, aims to ensure that citizens receive notified public services from Government Departments in a transparent, prompt, and time-bound manner. Under this Act, the Public Works Department (PWD) is committed to delivering its services efficiently, with accountability at every stage.
Citizens can get complete information regarding which services are available under this Act by accessing either the mobile app RTS Maharashtra or ‘Aaple Sarkar’ Web Portal. Citizens can even apply online for availing these services. In case of a delay in providing the services or denial of the services without adequate justification, citizens can file first Appeal and second Appeal with senior officers within the department and third and final Appeal can be filed before this commission.
The Public Works Department has notified the following services under the Maharashtra Right to Public Services Act, 2015, to ensure timely and accountable delivery to citizens.
| Sr.No. | Name Of Service | How to Apply for Service | Links |
|---|---|---|---|
| 1 | Issuance of No Objection Certificate (NOC) for channels (optical fiber cable, gas, water pipeline, etc.) across/parallel to the road | Apply online through the Aaple Sarkar Portal by selecting the required service and submitting the necessary documents. | Aaple Sarkar |
| 2 | Issuance of NOC for road digging for basic infrastructure utilities (electricity, water, sewage, etc.) for industrial units | Apply online through the Aaple Sarkar Portal by selecting the required service and submitting the necessary documents. | Aaple Sarkar |
| 3 | Issuance of NOC for approach road to petrol pump | Apply online on E-Permission by selecting the required service and submitting the necessary documents. | E-Permission |
| 4 | Issuance of NOC for buildings on roadside | Apply online on E-Permission by selecting the required service and submitting the necessary documents. | E-Permission |
| 5 | Filling of potholes under the jurisdiction of Public Works Department | To apply, download the PCRS App from the Google Play Store | Google Play Store |
| 6 | Registration and renewal of Contractors in Class 4 and 4A | Apply online on e-Registration of Contractors by selecting the required service and submitting the necessary documents. | e-Registration |
| 7 | Registration and renewal of Contractors in Class 5, 5A, 6; registration of unemployed Engineers; classification and renewal of Labour Co-operative Societies in Class A | Apply online on e-Registration of Contractors by selecting the required service and submitting the necessary documents. | e-Registration |
| 8 | Classification of Contractors in class 7,8,9 and classification of Labour co-operative societies in Class B and maintenance of building and registration and renewal in class 7 of candidates who have passed the examination in Civil Engineering. | Apply online on e-registration of contractors by selecting the required service and submitting the necessary documents. | e-Registration |
Maharashtra Right to Public Services Act [PDF-268 KB]